Looking for a modern Drift alternative? Switch to LiveChat, the live chat platform built for support teams and sales teams. Get actionable reports, support automation, and seamless customer conversations across multiple channels. Migrate quickly and free of charge.
35,000+ companies have experienced how LiveChat® improves sales and support on their website
We keep your data safe with top-tier data centers and diverse geolocations. This allows us to exceed GDPR protection standards.
Tell us about your customer journey goals, and a sales rep will pinpoint the right strategies to achieve them in a 20-minute call. Whether you need help with lead qualification, customer engagement, or conversational marketing, we'll guide you through it.
See what customer support teams and small businesses are saying about LiveChat vs Drift competitors, with unfiltered reviews and honest insights.
“The easiest software to learn. We know that our business is good when we always here the knock knock sound of this app because there's a potential customer on the other end.”
“The real-time chat feature allows us to communicate with customers faster and on time. We can also do more in less time by creating many agent accounts and specifically giving them different tasks... “
“Great service during initial set up and any questions. I love that it is easy for customers to get in touch with us easily and the app doesn't slow my website down!"
Unlike Drift, we offer you more than just a product. LiveChat Product Experts are available 24/7/365 to help your support teams grow the business. Need quick support? Chat with us, no ticketing system, no waiting.
Try LiveChat free for 14 days, the best Drift alternative for customer engagement and sales conversations
Free 14-day trial No credit card required
Engage visitors and manage customer conversations on Messenger, Instagram, WhatsApp, and more, all from a unified inbox inside the LiveChat app. Set up automated messages to greet website visitors instantly. Unlike Drift, which focuses on a narrow set of messaging platforms, LiveChat offers true multi-channel support for customer communication.
Speed up responses and elevate customer support with AI chat tools and chat agents built right into live chat. Your support teams can handle higher-level tasks while AI agents take care of routine questions using your knowledge base, handle lead capture, and power support automation, delivering personalized engagement at scale across desktop and mobile apps.
Make data-driven decisions with clear, actionable insights from all your live chat conversations. Track customer behavior, user behavior, and visitor tracking metrics to understand what website visitors need and optimize customer satisfaction across your entire support suite.
Choose from 200+ integrations to craft a full support suite that works for your sales team. With seamless integration to Salesforce, Mailchimp, Google Analytics, and more, you can qualify leads, automate follow-ups, and deliver personalized customer messaging, all through the chat widget. Whether you're a service business or a local business, LiveChat helps many teams turn customer interactions into revenue.
Starts from $19 monthly
Visit our pricing page and find the subscription plan that's best for your needs, from a free plan for new users to premium plans with advanced features. Unlike Drift, LiveChat pricing is clear and upfront, perfect for small businesses and large teams alike. No meetings or hidden fees.
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Watch our demo to discover LiveChat — from L to t.
Try LiveChat for better customer engagement, higher satisfaction, and increased sales. Enjoy a more reliable, stable alternative to Drift.
Sign up freeTell us your goals, and we'll pinpoint the right strategies to achieve them in a 20-minute call with one of our Sales representatives.
Schedule a callYes. Drift, the Salesloft company, is shutting down its live chat and conversational marketing platform. When a pioneering product gets shut down, it's a sad day, but it's also a time to reflect. Drift had a great run and helped shape the way businesses think about real-time customer engagement. For current Drift users, the shutdown means it's time to migrate to a new platform before access ends. LiveChat offers a smooth migration path with free onboarding support, so your team can switch without losing momentum.
The best Drift alternative depends on your team's priorities. If you need a platform that combines live chat, AI agents, and support automation with transparent per-agent pricing, LiveChat is a top choice. Other Drift alternatives include Intercom, HubSpot Service Hub, Zendesk, and Freshdesk. LiveChat stands out for teams that want to keep their existing reps productive with faster qualification, follow-up, and booking across chat, email, and social channels, all without hidden fees or conversation-based billing.
Drift used custom, quote-based pricing that often required sales calls and long-term contracts. LiveChat uses transparent per-agent pricing across four plans starting at $20/month, with no conversation caps, no per-resolution fees, and no hidden costs. You can see exactly what you'll pay before signing up, which is especially helpful for teams transitioning from Drift's opaque pricing model.
Yes. LiveChat includes AI-powered tools such as reply suggestions, automatic chat summaries, sentiment analysis, and integration with ChatBot for fully automated conversations. These features help your support teams and sales teams handle higher volumes without replacing the human touch. LiveChat's AI capabilities are built into the platform with no per-resolution fees, so costs stay predictable as you scale.
Salesloft is directing Drift customers to 1mind, a company that builds AI avatars designed to replace sales reps. That's a real product for a real use case. But most GTM teams don't want to replace their sellers entirely. They need their inbound leads worked faster, across more channels, without prospects going cold while someone steps away. If your team needs a customer support platform that works alongside your reps rather than replacing them, LiveChat is a strong alternative with live chat, AI automation, and omnichannel messaging built in.
Yes. LiveChat makes it easy to migrate from Drift quickly and free of charge. Our team will help you set up your workspace, connect your messaging channels, configure routing rules, and get your agents productive the same day. If you're running Drift today and need a seamless transition, schedule a call with our sales team to get started.
LiveChat covers live chat, email, Facebook Messenger, WhatsApp, Apple Messages, SMS, and more, all managed from a single inbox. You also get AI-powered reply suggestions, automated routing, proactive chat greetings, and advanced analytics. Unlike Drift, which focused on a narrower set of messaging platforms, LiveChat offers true multi-channel support for both customer service and sales conversations.
Yes. LiveChat offers a free 14-day trial with full access to all features, no credit card required. You can test live chat, AI automation, reporting, and 200+ integrations with real customer conversations before committing. Drift did not offer a self-serve free trial, so this is a chance to evaluate a new platform hands-on before making a decision.
See how LiveChat stacks up against other leading customer support platforms.
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