Content Writer
TL;DR Live chat support drives conversions, boosts satisfaction, and speeds up support. With AI, automation, and real-time engagement, it’s now a key sales and service tool. The numbers back it up. Let’s be real. In 2025, no one’s waiting for an email reply or sitting through... read more
Support9 min read | Jul 17 | Natalia Misiukiewicz
Tired of pecking at the keyboard and constantly fixing typos? You're not alone. Many people, even those who use computers daily, still type inefficiently, glancing... read more
Support8 min read | Jul 15 | Natalia Misiukiewicz
Typing might seem like a solved problem. After all, we’ve been using keyboards for decades, right? But in a world of automation and multitasking, your typing speed and... read more
SellSupport16 min read | Jul 12 | Natalia Misiukiewicz
If you’re responsible for training a support team or improving service quality, you know that exceptional customer service begins with self-awareness. Helping your agents... read more
Sell14 min read | Jul 10 | Natalia Misiukiewicz
When Coca-Cola connected its Salesforce CRM with the systems used by its regional bottlers, things changed fast. Sales reps suddenly had real-time access to order... read more
Sell22 min read | Jul 02 | Natalia Misiukiewicz
Ever browsed a website, found something interesting, but had one tiny question before buying, only to realize there’s no one around to help? You wait. You click around.... read more
Support32 min read | Jun 30 | Natalia Misiukiewicz
Ever had a frustrating live chat experience where the agent’s response felt robotic or unhelpful? You’re not alone. Studies show that 79% of customers prefer live chat... read more
Free 14-day trial No credit card required
